Returns & Exchanges:

  • We offer FREE returns and exchanges for a full refund or store credit for all U.S. domestic orders when claimed within 30 days of your order being delivered.Click here to initiate a return.
  • For international orders, we'll refund your order if you cover the return shipping cost within the same 30 days window. Unfortunately, we can't offer free returns or exchanges for store credit on international orders at this time.
  • Please note that items marked as "FINAL SALE" are not eligible for return or exchange.
  • If you purchased during our Buy One Get One Free promotion,both pairs of glasses must be returned to be eligible for a return.

 

Looking to return a gift? DIMA’s 30 days return policy has been extended for the holidays. 

  • Eligible items purchased between 11/20/2023 and 12/14/2023 may be returned (online or in-store) or exchanged (with gift receipts in-store) on or before 1/15/2024.