Warranty

Our warranty extends to 2 year from the purchase date to cover manufacturing defects.

Warranty claims only offer replacements for original items and are not considered an exchange.

WHAT IS THE WARRANTY COVERAGE?

Within tow (2) year from the purchase date, we will repair or replace any covered product proving defective in material and workmanship free of charge; all warranty repairs and services are performed by an authorized DIMA technician.

*This warranty extends to the original buyer, who must present proof of purchase.

ANY EXCLUSIONS?

Yes!

  1. Use other than normal use, including but not limited to abuse, accidents, alterations, improper or misuse of covered product
  2. Normal use resulting in lens scratches
  3. Lost or stolen frame
  4. Repairs or services performed by anyone other than an authorized DIMA.

What happened？

Describe the problem with your glasses in as much detail as possible.

If you believe that you have an issue that is covered under our 2 year warranty, please contact us via our Contact Form with a description of the issue and photos of the glasses if possible.